Language Services

 

Yankton Medical Clinic, P.C. and Vermillion Medical Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

We provide free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact a Yankton Medical Clinic, P.C. or Vermillion Medical Clinic staff member.

If you believe that Yankton Medical Clinic, P.C. or Vermillion Medical Clinic has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the hotline representative:

Yankton Medical Clinic, P.C.
Hotline Representative
1104 West Eighth Street
Yankton, SD 57078
605-665-6917
800-349-6905 (toll-free)

You can file a grievance in person, by mail or by phone. If you need help filing a grievance, the hotline representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
1-800-868-1019
800-537-7697 (TDD)

 

 

Language assistance